Privacy Policy

Introduction

Guest Metrics ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Guest Metrics is a project of IOIHAN, LLC.

Information We Collect

We may collect information that you provide directly to us, including:

• Contact Information: Name, email address, restaurant or business name, and any other information you provide when requesting early access or contacting us
• Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and referring websites
• Technical Data: IP address, browser type, device information, and other technical identifiers collected through cookies and similar technologies

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Process and manage early access requests
• Send you updates about Guest Metrics and our services
• Occasionally send you offers or information we believe may be of interest to you
• Improve our website and services
• Analyze website usage and trends
• Comply with legal obligations

Data Sharing and Disclosure

We do NOT sell, rent, or distribute your personal information to third parties. We will not share your contact information or details with other parties to allow them to reach out to you.

We may share your information only in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to you
• With Your Consent: When you have explicitly given us permission to share your information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use cookies for:

• Website functionality and user preferences
• Analytics and performance monitoring (Google Analytics)
• Understanding how visitors interact with our website

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications by following the unsubscribe instructions in our emails
• Disable cookies through your browser settings

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: